1.1. Mitel - General User Guides (PDF)

General phone use and voice mail use information is available in the attached PDF guides.

1.2. Mitel - Audio, Video Web Conference (PDF)

Information on how to create a conference and join a conference is provided in the attached PDF guides.

1.3. Connecting your phone at home office (video)

Instructional video on home office or remote location phone set up.

 

1.4. Mitel phone setup (video)

1.5. Mitel Phone Login and Logout (video)

1.6. Mitel Voice Mail initial setup (video)

Mitel phone setup your voicemail.
At any point in time, you can change the greeting. Just enter your voicemail using the envelope button. when promped enter 8 for user settings and 4 for greeting.

1.7. Mitel Change voicemail greeting (video)

In this video I demonstrate how to make changes to your greeting.
Start with the envelope key, then go to user settings (8) and Greeting (4).

1.8. Mitel Answer ACD call

In this video, you will learn how to answer an ACD call, how to place the call on hold and how to resume the call.

1.9. Mitel make a call (video)

In this video you will learn how to make n internal or external call

 

1.10. Mitel Call Transfer (video)

How to answer and transfer a call, how to conference in a 3rd party.

1.11. Mitel MiCollab Application (video)

 

In this video you will learn about the basic functions of the MiCollab application.

Knowledge Books